UMC (UK) LTD
Contact and Helpline info

 

Firmware upgrade for Tevion Televisions

Please select your model of TV. If you need help identifying your model, click here.

XW185-28G-GB-TCDU-UK (Manufacturer code W185/28G-GB-TCDU-UK)
XW185-28G-GB-TCU-UK (Manufacturer code W185/28G-GB-TCU-UK)
XW185-28J-GB-HCDU-ROI (Manufacturer code W185/28J-GB-HCDU-ROI)
XW185-28J-GB-HCU-ROI (Manufacturer code W185/28J-GB-HCU-ROI)
XW42-47J-GB-ROI (Manufacturer code W42/74J-GB-ROI)
XW42-47G-GB-UK (Manufacturer code W42/74G-GB-UK)


Models W185-28G-TCDU-UK only


Make of TV:

Tevion

Model of TV:

W185/28G-GB-TCDU-UK

Reported Issues:

Sometimes First Time Installation screen appears when TV is switched on.

Solution:

New firmware is available to correct this.

The set up menu should look like the image below. To access the menu, on the remote control press Menu and scroll to set-up menu. If your set up menu does not look like the image below, do not install this firmware update.




Note: You will need a USB Memory stick to download this software and update the TV.


Installation instructions.
1) Connect your USB memory stick to your PC and delete any files that are stored on it.
2) Click HERE to download the file to your USB Memory Stick. Do not rename the file & do not put it in a folder on the USB stick.
3) Go to your TV. Disconnect power from the mains socket for 10 seconds (until the standby light has extinguished). Do not power the TV back on until completing step 4.
4) Insert the USB memory stick into the USB port on the rear/side of the TV
5) Re-connect the power at the mains socket and press the standby button on the TV or remote control.
6) The TV will come on and the light on the front will flash blue whilst updating. When it has completed, the light will turn to red.
7) Remove the USB stick and turn the TV on.
8) You will be welcomed with the first time installation screen. If you are not, on the remote control press 'Menu' followed by the number '8' four times. (So Menu, 8-8-8-8)
9) Press OK to retune the TV.


Models NW185-28G-TCU-UK only


Make of TV:

Tevion

Model of TV:

NW185-28G-TCU-UK only

Reported Issues:

Sometimes First Time Installation screen appears when TV is switched on.

Solution:

New firmware is available to correct this.

The set up menu should look like the image below. To access the menu, on the remote control press Menu and scroll to set-up menu. If your set up menu does not look like the image below, do not install this firmware update.




Note: You will need a USB Memory stick to download this software and update the TV.


Installation instructions.
1) Connect your USB memory stick to your PC and delete any files that are stored on it.
2) Click HERE to download the file to your USB Memory Stick. Do not rename the file & do not put it in a folder on the USB stick.
3) Go to your TV. Disconnect power from the mains socket for 10 seconds (until the standby light has extinguished). Do not power the TV back on until completing step 4.
4) Insert the USB memory stick into the USB port on the rear/side of the TV
5) Re-connect the power at the mains socket and press the standby button on the TV or remote control.
6) The TV will come on and the light on the front will flash blue whilst updating. When it has completed, the light will turn to red.
7) Remove the USB stick and turn the TV on.
8) You will be welcomed with the first time installation screen. If you are not, on the remote control press 'Menu' followed by the number '8' four times. (So Menu, 8-8-8-8)
9) Press OK to retune the TV.


Models W185-28J-HCDU-ROI only


Make of TV:

Tevion

Model of TV:

W185/28J-GB-HCDU-ROI

Reported Issues:

Sometimes First Time Installation screen appears when TV is switched on.

Solution:

New firmware is available to correct this.

The set up menu should look like the image below. To access the menu, on the remote control press Menu and scroll to set-up menu. If your set up menu does not look like the image below, do not install this firmware update.




Note: You will need a USB Memory stick to download this software and update the TV.


Installation instructions.
1) Connect your USB memory stick to your PC and delete any files that are stored on it.
2) Click HERE to download the file to your USB Memory Stick. Do not rename the file & do not put it in a folder on the USB stick.
3) Go to your TV. Disconnect power from the mains socket for 10 seconds (until the standby light has extinguished). Do not power the TV back on until completing step 4.
4) Insert the USB memory stick into the USB port on the rear/side of the TV
5) Re-connect the power at the mains socket and press the standby button on the TV or remote control.
6) The TV will come on and the light on the front will flash blue whilst updating. When it has completed, the light will turn to red.
7) Remove the USB stick and turn the TV on.
8) You will be welcomed with the first time installation screen. If you are not, on the remote control press 'Menu' followed by the number '8' four times. (So Menu, 8-8-8-8)
9) Press OK to retune the TV.


Models W185-28J-HCU-ROI only


Make of TV:

Tevion

Model of TV:

W185/28J-GB-HCU-ROI

Reported Issues:

Sometimes First Time Installation screen appears when TV is switched on.

Solution:

New firmware is available to correct this.

The set up menu should look like the image below. To access the menu, on the remote control press Menu and scroll to set-up menu. If your set up menu does not look like the image below, do not install this firmware update.




Note: You will need a USB Memory stick to download this software and update the TV.


Installation instructions.
1) Connect your USB memory stick to your PC and delete any files that are stored on it.
2) Click HERE to download the file to your USB Memory Stick. Do not rename the file & do not put it in a folder on the USB stick.
3) Go to your TV. Disconnect power from the mains socket for 10 seconds (until the standby light has extinguished). Do not power the TV back on until completing step 4.
4) Insert the USB memory stick into the USB port on the rear/side of the TV
5) Re-connect the power at the mains socket and press the standby button on the TV or remote control.
6) The TV will come on and the light on the front will flash blue whilst updating. When it has completed, the light will turn to red.
7) Remove the USB stick and turn the TV on.
8) You will be welcomed with the first time installation screen. If you are not, on the remote control press 'Menu' followed by the number '8' four times. (So Menu, 8-8-8-8)
9) Press OK to retune the TV.


Models W42-74J-ROI (Sold in Republic Of Ireland) only


Make of TV:

Tevion

Model of TV:

W42/74J-ROI

Reported Issues:

Sometimes First Time Installation screen appears when TV is switched on.

Solution:

New firmware is available to correct this.

The set up menu should look like the image below. To access the menu, on the remote control press Menu and scroll to set-up menu. If your set up menu does not look like the image below, do not install this firmware update.




Note: You will need a USB Memory stick to download this software and update the TV.


Installation instructions.
1) Connect your USB memory stick to your PC and delete any files that are stored on it.
2) Click HERE to download the file to your USB Memory Stick. Do not rename the file & do not put it in a folder on the USB stick.
3) Go to your TV. Disconnect power from the mains socket for 10 seconds (until the standby light has extinguished). Do not power the TV back on until completing step 4.
4) Insert the USB memory stick into the USB port on the rear/side of the TV
5) Re-connect the power at the mains socket and press the standby button on the TV or remote control.
6) The TV will come on and the light on the front will flash blue whilst updating. When it has completed, the light will turn to red.
7) Remove the USB stick and turn the TV on.
8) You will be welcomed with the first time installation screen. If you are not, on the remote control press 'Menu' followed by the number '8' four times. (So Menu, 8-8-8-8)
9) Press OK to retune the TV.


Models W42-74G-UK (Sold in United Kingdom) only


Make of TV:

Tevion

Model of TV:

W42/74G-UK

Reported Issues:

Sometimes First Time Installation screen appears when TV is switched on.

Solution:

New firmware is available to correct this.

The set up menu should look like the image below. To access the menu, on the remote control press Menu and scroll to set-up menu. If your set up menu does not look like the image below, do not install this firmware update.




Note: You will need a USB Memory stick to download this software and update the TV.


Installation instructions.
1) Connect your USB memory stick to your PC and delete any files that are stored on it.
2) Click HERE download the correct file for your TV and save it to> to download the file to your USB Memory Stick. Do not rename the file & do not put it in a folder on the USB stick.
3) Go to your TV. Disconnect power from the mains socket for 10 seconds (until the standby light has extinguished). Do not power the TV back on until completing step 4.
4) Insert the USB memory stick into the USB port on the rear/side of the TV
5) Re-connect the power at the mains socket and press the standby button on the TV or remote control.
6) The TV will come on and the light on the front will flash blue whilst updating. When it has completed, the light will turn to red.
7) Remove the USB stick and turn the TV on.
8) You will be welcomed with the first time installation screen. If you are not, on the remote control press 'Menu' followed by the number '8' four times. (So Menu, 8-8-8-8)
9) Press OK to retune the TV.





We accept the following methods of payment: We accept the following methods of payment

Copyright © 2017 UMC (UK) LTD.